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adult incontinence products target increasingly active consumer base
March 6, 2006
By: Ellen Wuagneux
Have you noticed that old folks are getting younger? The traditional notion of sedentary retirees and slow moving grandparents is being turned on its head by a generation of elderly consumers who are not only on-the-go but also on the look-out for products that can keep up. In response, producers in the adult incontinence market are tweaking products to target an elderly population that is, paradoxically, as youthful as ever. Also at issue is the fact that these products are being purchased by a younger consumer. Take, for example, the middle-aged women who are purchasing adult incontinence products to address stress incontinence. This marks a shift away from the purchase of feminine hygiene products to handle bladder complaints. Overall the line between these two product categories is fading fast, especially considering the presence of light incontinence products on feminine hygiene product shelves. Increased comfort, discretion and ease of use are three specific product trends resulting from the increasingly active lifestyles of wearers. “The market is trending high in the growth of the protective underwear category,” commented Melissa DeMarinis, North American brand communications manager for SCA Personal Care–HealthCare Division. In response, SCA has introduced a new line of Tena Protective Underwear to meet individual needs for more protection levels and choices. In Fall 2005, SCA introduced Tena Protective Underwear in a new Plus absorbency for moderate to heavy protection. “This new product meets customers’ demands for more choices in protective underwear, which is the market’s fastest growing product category,” said Ms. DeMarinis. In a similar move, absorbent product giant Kimberly-Clark recently expanded its Poise product line to include the new Poise Panty. Made of cottony-soft material with all-over stretch, the new panty features a gently scalloped, full waistband designed to add a feminine touch that flatters as it keeps the panty top smooth. The new Poise Panty offers breathability, comfort and a discreet fit designed to be virtually invisible under clothing.
Retail Reality
These new product launches are breathing fresh life into a category that has not seen much innovation in recent years. Meanwhile, they are keeping growth levels steady in the North American retail sector. Ian Butler, director of market research and statistics for INDA, Association of the Nonwoven Fabrics Industry, Cary, NC, pinpointed retail sales for the year at about 4.6% above the previous year. “From what I see, our preliminary estimate for the North American (U.S. and Canada combined) adult incontinence industry’s sales at retail to the end user totaled about $1.2 billion in 2005.” Mr. Butler added that sales to end users continue to rise and are estimated at slightly above $900 million. Offering a perspective on the European market was Hartmann’s Dr. Feustel. “Following the demographic development of western societies, the volume of adult incontinence products will grow in the coming years,” he predicted. “The annual growth rate in volume will be between 2% and 6% annually, depending on the conditions in the individual markets.” He went on to forecast a lack of similar value growth due to price pressures, a trend that he expects to continue in coming years. “In order to maintain profitability in such a market scenario, suppliers of adult incontinence products have to position themselves carefully and prove the success of their strategy,” said Dr. Feustel.
Institutional Insights
The burgeoning retail side of incontinence is only half of the story. More than 50% of total incontinence volume travels through institutional channels. This half of the total is also growing, albeit at a slower rate. While demands in the retail sector continue to focus on performance and discretion, in the institutional arena, products are expected to deliver optimum support of patient care processes. This is a sector where cost pressures in healthcare systems trigger continuous change in the care process for patients, so it follows that the focus is on products that are available at a reasonable cost performance ratio. While absorption performance and the avoidance of leakage is a must in this field, another important consideration is ease of application. Key requirements range from availability and visibility of different product types, wetness indicators and easy and safe application. In the institutional sector, demands reach beyond the actual product to servicing caregivers.
Taboo Topic
Despite such growth, the issue of adult incontinence remains encumbered by social stigma in societies around the world. This is certainly the case in North America, where consumers are embarrassed by the need for these products, which leads to manufacturers choosing euphemistic, positive-sounding names such as Depend, Serenity, Poise or Attends, and packaging these products unobtrusively. However, there is a slow-growing realization among consumers that incontinence is a natural part of aging for many and not a reason to feel shame. Demographic trends and increased awareness and acceptance of incontinence problems have driven growth rates and created interest in such products. As a result, incontinence products are increasingly located more prominently in stores and with greater shelf space dedicated to them. SCA is one company working to remove this stigma by increasing education and awareness with consumers through television commercials, marketing collateral and its website. “Our commitment to promoting our customers’ independence by providing incontinence products that they can trust to fit their lifestyle remains strong,” said the company’s Ms. DeMarinis. “The simple fact that incontinence is accepted for babies but at the same time it is expected that children learn to become continent is a psychological burden for any person suffering from incontinence,” offered Hartmann’s Dr. Feustel. “In comparison to other markets with taboo problems, e.g. feminine hygiene or condoms, where the taboo could be reduced through continuous information and education of the public, the adult incontinence market is way behind. In the eyes of society, a continent person becoming incontinent is regarded as a loss in living quality. This can be taken as an indicator that the taboo topic will not disappear soon, if ever,” he opined.
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